Behavioural retention for gyms, sports clubs & leisure venues

Making every member feel valued.

Smiling gym member holding her phone, with a 100th-visit reward and her monthly streak on screen

One simple app that recognises every visit, rewards every habit and shows you who’s drifting before they cancel.

90-day proof · Live in seven days · No setup fees

One simple app

Everything they need, all in one place.

Streaks, visit goals and rewards in one place. Simple for members, powerful for you.

Visible progress

Members see their visits and streak build, so results feel real.

Rewards within reach

Every check-in moves them closer to something they want.

Konkr app home screen showing 6 of 10 visits this month, a three-week streak and rewards

Every day, and the moments that matter

👋 First visit🔥 10-visit streak💯 100th visit🎂 1-year anniversary🏃 First 5k logged

Konkr celebrates the milestones your team would if they had the time.

What your club gets

More visits. Fewer cancellations. No extra work.

Most members who leave do so quietly, because nobody noticed them drifting. Konkr recognises every visit, rewards the habit and flags who’s going quiet, so your team can act while they’re still a member.

+48%

More visits per member

−18%

Fewer cancellations

145,000

Visits recognised

Keep more members

Fewer cancellations keep revenue you have already won on the books.

Recognise everyone

Every visit and milestone noticed, without adding staff hours.

Know who’s drifting

Members at risk are flagged from their visits, so your team knows who to call.

Protect your pricing

Rewards come from perks and brand offers, not membership discounts.

Members see their progress, so “not seeing results” stops being a reason to leave.

Retention calculator

The members you’ve already paid for

You’ve already put in the hard work to win them, and your costs are already covered. So every extra month a member stays is almost pure profit. Put in your numbers.

£

How we work it out: members who cancel each year = members × monthly cancellation rate × 12. One extra month = members who cancel × average monthly fee. Konkr pricing is £59, £99 or £139 a month by active members, estimated here from total members. This shows what one extra month is worth to your club, not a guaranteed result.

If Konkr keeps every member who cancels for one extra month, that’s worth

£7,200

a year to your club. They’ve already joined and your costs are already covered, so it’s almost pure profit.

Members who cancel each year240
One extra month each at £30£7,200
Konkr at your size£1,668 a year
Return on Konkr4.3×
Start your 90-day proof

From our venue partners

“Since installing the platform, we’ve seen lots of engagement from members and a real buzz about the app and rewards. Many are now competing against each other to get the most visits each month.”
Richard Smith, Regional Manager, Leisure United
Leisure UnitedHelloFitTrans4orm GymYour GymRise Fitness ClubsPerformance Padel

The Recognition Loop™

Behavioural science, built into every visit.

Retention is the by-product of recognition and reward. Every visit is a cue: Konkr recognises it, rewards it, and the habit gets stronger. Then round again.

The Recognition Loop: Recognise, Reward, Retain, repeating around every visit
Recognise

Every visit captured through your access control, with no extra tap. Wearables add the runs, rides and recovery done elsewhere.

Reward

Points, streaks and milestones reinforce every visit, with rewards members actually want.

Retain

More visits and fewer cancellations, without adding a single staff hour.

For your team

Spot who’s drifting before they cancel.

A manager in the gym using the Konkr operator view on a laptop, showing members at risk and recent visits
The Konkr operator view. Member details shown are illustrative.

Members at risk

Every member scored on their last 30 days of visits against the 30 before, so your team knows who to call this week.

Every visit recognised

Points land the moment a member taps in, across every site.

One place to run it

Offers, challenges, partners and locations, all managed from the same screen.

Runs without extra work

1

Connect

KonkrKonnect plugs into your access control, or use QR check-in. Members join in minutes.

2

Choose rewards

Mix in-club perks with offers from brands like Myprotein, Castore and Mindful Chef.

3

Let it run

Challenges, streaks and member messages run automatically.

A member taps in at an access gate, with the Konkr app open showing their monthly visits, streak and a live challenge

Rewards from brands members already love

MyproteinCastoreMindful ChefGym KingFoot LockerSimbaOptimum NutritioniGD Sport

Alongside the in-club perks you choose. No money off the membership.

Neil Henshaw, co-founder and CEO of Konkr
30years running gyms

Meet the founder

Built by someone who’s been in your shoes

I spent 30 years running gyms. I watched great members quietly disappear, not because they disliked the gym, but because they lost the habit of showing up.

As an independent operator I never had the staff to notice everyone. So I built the system I wish I’d had: every member recognised and rewarded, without extra work for the team.

Neil Henshaw, Co-founder and CEO

Pricing

Simple pricing. Proven in 90 days.

Every club starts with a 90-day proof, measured on visit frequency, activation and cancellations against your baseline.

1–50 active members

£59

per site / month

51–250 active members

£99

per site / month

251+ active members

£139

per site / month

Live in seven days · No setup fees · Groups and enterprise: bespoke pricing

Start your 90-day proof
UK-basedGDPR compliantMembers opt in to connect wearables

Get started

Start your 90-day proof

Tell us about your club and we’ll have you live in seven days.

  • No setup fees
  • Works with your existing access control
  • Measured against your own baseline

Rather talk first? Book a 20-minute call

We’ll use your details to set up your proof. See our privacy policy.

FAQ

Questions operators ask

What results can we expect?

Konkr has delivered 48% more visits per member and 18% fewer cancellations, and has recognised 145,000 visits since launch. Every club is different, so every new club starts with a 90-day proof measured against its own baseline, and you see your own numbers.

Do rewards mean discounting memberships?

No. Rewards come from in-club perks you choose and offers from brands like Myprotein, Castore and Mindful Chef. Never money off the membership.

How much work is it for my team?

Very little. Challenges, streaks, milestones and member messages run automatically. Your team just enjoys the recognition moments.

Does it work with my access control?

Almost certainly. KonkrKonnect, built with our access control partner SmartTile, works with around 90% of access control systems, whatever management software you use. Members tap in as normal with no extra step. Where we can’t connect, QR check-in works everywhere.

How quickly can we go live?

Seven days. We connect your access control, set up your rewards and help you invite members. No setup fees.

What can members earn?

Points for every visit, streaks and milestones like a 100th visit, which they can spend on in-club perks such as a free coffee or PT session, or on offers from the brands in the Konkr marketplace.

What about member data and GDPR?

Member data is held in the UK on Microsoft Azure, with secure sign-in. We only use the data needed to recognise visits and deliver rewards, and we’ll provide a data processing agreement on request. Connecting Strava, Garmin or Apple Health is optional, and members can disconnect at any time.

What happens after 90 days?

We review your results against your baseline together. If you carry on, your plan is set by your number of active members and reviewed every three months. If it hasn’t worked for you, you can cancel within the 90 days.

Does it work for groups and multi-site operators?

Yes. One platform across every site, with results by venue. Groups and enterprise operators get bespoke pricing.

Start making every member feel valued.

90 days to prove it in your club. Live in seven days, no setup fees.