Making every member feel valued.
Elevate your member experience with one simple app for recognition, reinforcement and rewards.
Everything they need, all in one place.
90-day proof · Live in seven days · No setup fees
1,481 members · 8 venues
The problem
Your members are invisible
Lean teams can’t see who’s thriving and who’s drifting. By the time you find out, they’ve gone.
- 01
Lean teams
Nobody on the desk has time to notice a 100th visit, or a member who has gone quiet.
- 02
Silent churn
Lost motivation, no results, poor value. You only hear why after they have gone.
- 03
One root cause
Every one of those reasons comes back to how often they visit.
Retention is the by-product of recognition and reward.
Points were never the point. Being valued is.
That’s behavioural retention.
The Recognition Loop™
Behavioural science, built into every visit.
Every visit is a cue. Konkr recognises it, rewards it, and the habit gets stronger. Then round again.
Every visit captured through access control. Wearables add the runs, rides and recovery done elsewhere.
Points, streaks and milestones reinforce every visit, with rewards members actually want.
More visits and fewer cancellations, without adding a single staff hour.
One simple app
Everything they need, all in one place.
Streaks, visit goals and rewards in one place. Simple for members, powerful for you.
Visible progress
Members see their visits and streak build, so results feel real.
Rewards within reach
Every check-in moves them closer to something they want.
Every day, and the moments that matter
Konkr celebrates the milestones your team would if they had the time.
Rewards from brands members already love
Alongside the in-club perks you choose. No money off the membership.
Where it gets personal
Rewards that know the member
Members choose to connect Strava, Garmin or Apple Health. Konkr sees the whole person, then steers the reward back into your club.
Every week
Rides 3× a week
Strava syncs every ride to Konkr
Konkr notices
A keen cyclist
Light on strength work
Rewarded
A personalised plan
Strength training built for cyclists
The result
Back in club
Training in your gym, with a reason to return
For your club
What it does for the operator
Keep more members
Fewer cancellations keep revenue you have already won on the books.
Recognise everyone
Every visit and milestone noticed, without adding staff hours.
Know your members
Visits plus wearable activity give a fuller picture of every member.
Protect your pricing
Rewards come from perks and brand offers, not membership discounts.
Members see their progress, so “not seeing results” stops being a reason to leave.
Runs without extra work
Connect
Plug into your access control, or use QR check-in. Members join in minutes.
Choose rewards
Mix in-club perks with offers from brands like Myprotein, Castore and Mindful Chef.
Let it run
Challenges, streaks and member messages run automatically.
From our venue partners
“Since installing the platform, we’ve seen lots of engagement from members and a real buzz about the app and rewards. Many are now competing against each other to get the most visits each month.”Richard Smith, Regional Manager, Leisure United
Meet the founder
Built by someone who’s been in your shoes
I spent 30 years running gyms. I watched great members quietly disappear, not because they disliked the gym, but because they lost the habit of showing up.
As an independent operator I never had the staff to notice everyone. So I built the system I wish I’d had: every member recognised and rewarded, without extra work for the team.
Neil Henshaw, Co-founder and CEO
Pricing
Simple pricing. Proven in 90 days.
Every club starts with a 90-day proof, measured on visit frequency, activation and cancellations against your baseline.
1–50 active members
£59
per site / month
51–250 active members
£99
per site / month
251+ active members
£139
per site / month
Live in seven days · No setup fees · Groups and enterprise: bespoke pricing
Start your 90-day proofGet started
Start your 90-day proof
Tell us about your club and we’ll have you live in seven days.
- No setup fees
- Works with your existing access control
- Measured against your own baseline
Rather talk first? Book a 20-minute call
FAQ
Questions operators ask
Do rewards mean discounting memberships?
No. Rewards come from in-club perks you choose and offers from brands like Myprotein, Castore and Mindful Chef. Never money off the membership.
How much work is it for my team?
Very little. Challenges, streaks, milestones and member messages run automatically. Your team just enjoys the recognition moments.
Does it work with my access control?
Almost certainly. KonkrKonnect, built with our access control partner SmartTile, works with around 90% of access control systems, whatever management software you use. Members tap in as normal with no extra step. Where we can’t connect, QR check-in works everywhere.
How quickly can we go live?
Seven days. We connect your access control, set up your rewards and help you invite members. No setup fees.
What can members earn?
Points for every visit, streaks and milestones like a 100th visit, which they can spend on in-club perks such as a free coffee or PT session, or on offers from the brands in the Konkr marketplace.
What about member data and GDPR?
Member data is held in the UK on Microsoft Azure, with secure sign-in. We only use the data needed to recognise visits and deliver rewards, and we’ll provide a data processing agreement on request. Connecting Strava, Garmin or Apple Health is optional, and members can disconnect at any time.
What happens after 90 days?
We review your results against your baseline together. If you carry on, your plan is set by your number of active members and reviewed every three months. If it hasn’t worked for you, you can cancel within the 90 days.
Does it work for groups and multi-site operators?
Yes. One platform across every site, with results by venue. Groups and enterprise operators get bespoke pricing.
Start making every member feel valued.
90 days to prove it in your club. Live in seven days, no setup fees.